FAQ

Product Information
Do your rings run true to size?

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Yes, our rings are designed to fit true to U.S. sizing standards. However, please keep in mind that thicker band rings may feel tighter. This is because they cover more surface area on your finger, which can make them feel snugger compared to thinner bands, even when both are the same size. If you find yourself between sizes or prefer a looser fit, we recommend sizing up for thicker bands to ensure maximum comfort.

How can I find my necklace length?

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Below you will find our suggested necklace size and measure guides for Women, Children and Men to help you find the best fit! 

Most of our necklaces also come with an added 1” inch extension so the fit can be fine tuned and adjusted. 

Sizing Guides

Women's Necklace Guide

Men's Necklace Guide

Measuring Guide

Choosing the perfect necklace length is essential for ensuring your comfort and desired style. This guide will help you accurately measure the length that's right for you.

Materials Needed

  1. Flexible measuring tape or a piece of string/yarn.
  2. A ruler or a tape measure (if using string/yarn).

Understanding Necklace Lengths

Necklaces typically range from 14 inches (choker length) to over 24 inches. Familiarize yourself with various styles like chokers, princess length, and matinee length to understand what might suit your needs.

Using a Measuring Tape

Direct Method: Wrap the measuring tape around your neck, starting at the nape. Adjust it to where you would like your necklace to sit. Note the measurement.

For thicker necklaces or chokers, add an extra half-inch to ensure comfort

Using a String/Yarn

If you don't have a flexible measuring tape, use a piece of string or yarn. Wrap it around your neck, mark where it meets, and then measure the string against a ruler or tape measure.

Special Considerations

Layering: If you're planning to layer necklaces, choose lengths that differ by a few inches to avoid tangling and to create a pleasing effect.

Record Measurement

Once you’ve determined your preferred length, record it. This will be helpful for future purchases or custom orders. By following these steps, you can confidently select a necklace that not only fits well but also complements your style and the occasion.

How can I find my bracelet or bangle length?

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Below you will find Bracelet and Bangle size and measure guides to help you find your best fit:

How can I find my ring size?

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Sizing Guide

Below you will find our ring size and measure guides to help you find your best fit:

 

How can I find the best huggie earrings size?

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Below you will find our Huggie Hoop Earrings size and measure guide to help you find your best fit:

 

Shipping & Tracking

How much does shipping cost?

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We offer free standard shipping for all U.S orders. To view shipping costs for non-U.S address, simply add items to your cart, proceed to checkout, and enter your shipping address. The applicable shipping fees will be displayed before you finalize your order.

Shipping MethodTransit TimesCost
USPS Standard3 - 5 business daysFree
Express Shipping1 - 2 business days$12
How long does shipping and delivery take after being dispatched?

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Shipping and delivery times take effect once your order is processed and dispatched from our workshop, with transit times varying by destination and the shipping method selected.

Shipping MethodTransit TimesCost
USPS Standard3 - 5 business daysFree
Express Shipping1 - 2 business days$12

It's important to note that business days are Monday through Friday and do not include weekends or holidays.

How do I track my order and get my tracking number?

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Your tracking number will be emailed to you once your order has been processed and shipped according to our current turnaround time. You can also visit your customer account portal at https://www.usps.com/ to track your order!

 

If you still haven’t received it or have any concerns, don’t hesitate to reach out to our customer support team, and we’ll assist you promptly!

Do you ship worldwide?

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We are proud to ship our products most countries worldwide! To view shipping costs and a shipping estimate for international based customers, simply add items to your cart, proceed to checkout, and enter your shipping address. The applicable shipping fees will be displayed before you finalize your order. Here is a general breakdown:

Shipping MethodTransit TimesCost
USPS Standard3 - 5 business daysFree
USPS Priority2 - 3 business days$8
FedEx 2DAY1 - 2 business days$17
FedEx International Priority (Canada)1 - 3 business days*$15 USD
FedEx International Priority (UK)1 - 3 business days*$19 USD
FedEx International Priority1 - 3 business days*$20-30 USD
How long does it take my order to process before being dispatched?

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We offer items with two different processing times: Ready-to-Ship and Custom Made-to-Order

  • Ready-to-Ship Items: These are pre-made and dispatched the next business day for fast delivery.
  • Custom Made Items: These are crafted to order and take about 6 to 9 business days to handcraft before shipping

It's important to note that business days are Monday through Friday and do not include weekends or holidays.

AvailabilityProduction MethodProcessing Times
Ready to ShipPre-madeNext business day
Made to OrderCustom-made6 - 9 business days*

Mixed Orders (Domestic, U.S)

If your order includes both Ready-to-Ship and Custom Made items and it is shipping within the U.S, Ready-to-Ship items are shipped first to you to ensure you get them as quickly as possible. Custom items are shipped in a second shipment once completed. 

If you place a mixed order and chose expedited shipping, we ensure timely delivery by:

  • Custom Made Items: Dispatching these via expedited shipping once they’re ready
  • Ready-to-Ship Items: Dispatching these via standard shipping to get them to you as quickly as possible.

Mixed Orders (International)

If your order includes both Ready-to-Ship and Custom Made items and it is shipping to an address outside of the U.S, we will hold the Ready-to-ship items to ship out with your Custom-Made items once ready.

Related Article: How long does shipping and delivery take after being dispatched?